Avoid sudden temperature changes
Let glassware reach a suitable temperature before washing or filling it. Avoid moving a cold glass directly into hot water, or adding very cold liquid to a hot piece. Choose the cleaning process using the care instructions for the specific product.
Protect rims during handling
Use an ice scoop to transfer ice rather than the glass itself. Keep rims from striking taps, shelves or neighbouring pieces. Do not stack glassware unless the design is intended for stacking, and leave enough separation in storage to remove each piece easily.
Check care for decorated pieces
Colour coatings, printed logos and other decoration can require a different cleaning method from plain glass. Confirm the instructions for the chosen finish before using a dishwasher, detergents or abrasive pads. Share your cleaning routine when ordering decorated pieces.
Inspect before the next use
Check the rim and body for chips or cracks, and remove damaged pieces from service. Dry and store glassware where pieces will not knock together. These are general handling practices; the product-specific care instructions should guide the washing and use of each reference.
